Operations for Growing Businesses

Build a Business That Runs Without You.

You didn't start your company to become the person every decision, task, system, and problem run through.

Cratus gives growing businesses the people, systems, automation, and

operational support they need to scale without building an entire operations department from scratch.

CRATUS_OPERATING_SYSTEM // v2.4

CONNECTED

01

PEOPLE

Execution & Skill-routed Support

Active
02

PROCESS

Repeatable SOPs & Workflows

Optimized

03 / TECH

Unified Platform Stack

04 / AUTOMATION

Zero Repetitive Work

BOTTLENECK_STATUS: REMOVED

OWNER_LEVERAGE: 10X

THE GROWTH PARADOX

Your Business Grew.
Your Operations Didn't.

What worked when you were smaller has quietly stopped working.

  • Still answering questions your team should be able to solve

  • Following up to make sure work actually gets done

  • Manually moving information between systems that should talk to each other

  • Paying people to do work that shouldn't require a person

  • Running software that was never properly set up

  • Carrying critical processes in your head instead of your systems

  • Adding headcount without fixing what's underneath it

  • Constantly fixing problems instead of growing the company

The problem isn't usually your team.

It's how the business operates.

Cratus fixes that.

WHAT CRATUS ACTUALLY DOES

We Build the Operations Behind Your Growth.

Growing businesses rarely have just one problem.

Core Insight 01

A staffing problem is often a process problem.

Core Insight 02

A CRM problem is often an implementation problem.

Core Insight 03

A workload problem is often an automation problem.

That's why Cratus doesn't start by selling you a tool or a person. We start by looking at four areas:

PEOPLE

Put the right work in the right hands.

SYSTEM_PILLAR

PROCESS

Build repeatable ways for work to move through the company.

SYSTEM_PILLAR

TECHNOLOGY

Make your software support the operation instead of complicating it.

SYSTEM_PILLAR

AUTOMATION

Remove repetitive work that shouldn't require a person.

SYSTEM_PILLAR

THE CRATUS DIFFERENCE

You Don't Need Another Freelancer.

You Need the Right Level of Operational Support.

Most companies solve operational problems one vendor at a time a VA here, a developer there, an automation specialist, a CRM consultant, an operations consultant.

The Fragmented Vendor Trap

VA

Administrative Execution

Developer

Custom Code & APIs

Automation Specialist

Webhooks & Triggers

CRM Consultant

Pipeline Setup

Operations Consultant

High-Level Strategy

Then the owner gets a new job:

Managing all of them.

Integrated Operational Support

CRATUS ENGINE

Cratus brings those capabilities together under one operational team.

One partner. Increasing levels of ownership.

SOLUTIONS / PACKAGES

Choose How Much You Want

Off Your Plate.

You don't need to build a full operations department overnight.

Start with the level of responsibility your business needs today.

Task Support

Execution
Starting at
$450 /month

Reliable execution for the recurring work that has to get done.

Best for businesses that already know what needs to happen and just need dependable capacity to do it.

Typically includes:

  • Administrative work
  • CRM updates
  • Research
  • Data entry
  • Scheduling
  • Follow-up
  • Reporting support
  • SOP-based recurring tasks
  • Single-focused one-off tickets, one workflow, one form, one calendar, or similar

No recurring or standing duties at this tier.

You own the work. We handle execution.
Explore Task Support →

Operations Support

Reliability
Starting at
$1,000 /month

Ongoing support for the systems and workflows that keep your business running.

For companies that need more than someone completing assignments. They need the workflows themselves maintained.

Typically includes:

  • CRM management
  • Workflow maintenance
  • Process execution
  • Automation monitoring
  • SOP maintenance
  • Reporting
  • System administration
  • Monthly operations review
  • Monthly execution report (what got done, no analysis or recommendations at this tier)
You own the operation. We help keep it running.
Explore Operations Support →

Managed
Operations

Workflow
Ownership
Starting at
$2,500 /month

We manage and improve defined parts of your operations.

This is where Cratus starts taking ownership instead of waiting on individual assignments.

Typically includes:

  • Workflow ownership
  • Process improvement
  • CRM administration
  • Automation implementation
  • SOP development
  • Dashboards and reporting
  • Tool coordination
  • System integrations
  • Operational troubleshooting
You set the destination. We own the defined workflows that get you there.
Explore Managed Operations →
Full Department
Leverage

Fractional
Operations Team

Operational
Outcomes
Starting at
$4,500 /month

An operations department, without building one internally.

For growing businesses where operational complexity has outgrown what the founder can or wants to personally manage.

Cratus brings together:

  • Operational management
  • Executive support
  • Virtual assistants
  • CRM administration
  • Automation specialists
  • AI implementation
  • Developers
  • Process development
  • Project coordination
  • Reporting systems
  • Integrations
  • Continuous improvement
  • Marketing KPI monitoring across the customer journey
  • Unlimited new-system builds

All included in your subscription, no extra charge.

You lead the company. We build and run the infrastructure behind it.
Explore Fractional Operations →

PROGRESSION SYSTEM

Start Where You Need Us.
Grow Into What You Need Next.

You don't have to buy more hours every time your business grows.

01

TASK SUPPORT

Execution

02

OPERATIONS SUPPORT

Reliability

The Employee Reliability

03

MANAGED OPERATIONS

Workflow Ownership

The Manager Workflow Ownership

04

FRACTIONAL OPERATIONS TEAM

Operational Outcomes

he Department Operational Outcomes

You don't buy more hours as your business grows. You hand Cratus more responsibility.

CAPABILITIES

What Can Cratus Actually Handle?

The package defines how much responsibility we take.

These capabilities define how we solve the problem.

OPERATIONS

Process design, SOPs, workflows, coordination, reporting, and operational management.

VIRTUAL ASSISTANCE

Administrative execution, recurring tasks, research, data management, follow-up, and back-office support.

CRM

Implementation, administration, pipelines, workflows, reporting, optimization, and platform management.

AUTOMATION

Automated workflows, integrations, triggers, notifications, lead handling, eliminating repetitive process work.

AI

AI agents, internal AI workflows, conversational systems, and AI-enabled operational improvements.

DEVELOPMENT

APIs, integrations, custom applications, dashboards, web applications, and technical troubleshooting.

SYSTEMS

Connecting the people, process, technology, and information that make the company operate

We don't start with this list

We start with the operational problem, then determine which capabilities are actually required to solve it.

DIAGNOSE FIRST

We Don't Start With the Tool.
We Start With the Bottleneck.

You may think you need

"A VA."

"Better automation."

"A new CRM."

"An AI agent."

"Another employee."

Maybe you do.

But hiring or buying before diagnosing the actual problem can make an inefficient operation even more expensive.

That's why our process starts with understanding how the business actually works today.

OPERATIONS FIT CHECK

Find Out What's Actually Slowing Your Business Down.

Start With a 15-Minute Operations Fit Check

We'll quickly map where friction exists across:

People

Process

Technology

Automation

Delegation

Systems

Workflow

Then we'll tell you whether Cratus is the right fit and what the next step should be.

01

WHAT'S ACTUALLY GOING WRONG

Where the real operational friction is coming from.

02

WHETHER THIS IS A CRATUS-FIT PROBLEM

Or whether another solution makes more sense.

03

WHAT THE NEXT STEP SHOULD BE

Task Support, Operations Support, a project engagement, or something else entirely.

15 Minutes • Free • No Obligation • Clear Next Step

PROCESS

Diagnose. Design. Implement. Improve.

01

DIAGNOSE

Understand the operation and identify the biggest bottlenecks.

02

DESIGN

Determine the simplest combination of people, process, technology, and automation required.

03

IMPLEMENT

Cratus builds and executes the solution.

04

IMPROVE

As the company grows, we keep removing friction and increasing operational leverage.

POSITIONING & AUTHORITY

Built by People Who Actually Build the Systems.

Cratus isn't a consulting firm that hands you a strategy deck and disappears.

In the last three years, we've built and implemented more than 30 operational systems for companies across a wide range of industries, at very different stages of growth. We're not experimenting on your business. We've already done this dozens of times.

Our team works inside the systems.

  • We build the automation.

  • We manage the CRM.

  • We document the process.

  • We write the code.

  • We perform the work.

  • And when needed, we help manage the operation around it.

THE INTEGRATED APPROACH

Strategy + Implementation + Execution. Under one roof.

OPERATIONAL PROOF

Better Operations Should Produce Measurable Change.

Operational transformation generic compliments.

CASE STUDY 01

THE PROBLEM

What was broken or inefficient?

WHAT WE CHANGED

What did Cratus implement?

THE RESULT

What improved, in measurable terms?

MEASURABLE OUTCOME

[Real metric]

CASE STUDY 02

THE PROBLEM

What was broken or inefficient?

WHAT WE CHANGED

What did Cratus implement?

THE RESULT

What improved, in measurable terms?

MEASURABLE OUTCOME

[Real metric]

CASE STUDY 03

THE PROBLEM

What was broken or inefficient?

WHAT WE CHANGED

What did Cratus implement?

THE RESULT

What improved, in measurable terms?

MEASURABLE OUTCOME

[Real metric]

WHO WE WORK BEST WITH

Cratus Is Built for Growing Businesses.

We're usually a strong fit when:

  • The company is already generating revenue

  • The team has started growing

  • The owner is becoming an operational bottleneck

  • Processes have developed organically instead of intentionally

  • Multiple software systems are involved

  • Too much work is still manual

  • Nobody clearly owns certain workflows

  • The company needs more operational capability without building a full internal department yet

Not sure which package you need?

Good.

You shouldn't have to diagnose that yourself.

FREQUENTLY ASKED QUESTIONS

Clear Answers on How We Work.

Do you still offer virtual assistants?

Yes. Task Support gives businesses access to reliable execution without requiring a larger operational engagement. As needs become more complex, Cratus can take responsibility for workflows, systems, and broader operational outcomes.

How is this different from hiring a VA?

A VA adds labor. Cratus can add labor, but we can also evaluate and improve the process around that labor. Sometimes the answer is another person. Sometimes the better answer is removing the work entirely.

Are you a fractional COO?

Our Fractional Operations Team covers much of what businesses look for in fractional operations leadership combined with the people who actually implement and execute it. We're built to do more than advise.

Do you only work with GoHignLevel?

No. GoHighLevel is a platform our team has deep experience with, but Cratus isn't a GoHighLevel-only company. Our job is to solve the operational problem with whatever technology fits it.

Can you work with our existing team?

Yes. We can supplement your team, take ownership of specific workflows, provide specialized capability, or operate as a broader fractional operations resource.

Do I have to start at $4,500/month?

No. Cratus was built as a progression. Start with the amount of operational responsibility you need today, and expand as the business grows.

The Next Step Shouldn't Require You to Figure Everything Out First.

You don't need a fully defined problem, a scoped project, or a clear solution before reaching out. Start with what feels stuck, slow, or overly dependent on you.

No obligation. • No generic pitch.

Just a short conversation about what's happening in your business and whether Cratus is the right fit to help

Your Outsourced Operations Team

People • Process • Technology • Automation

BB Software Solutions LLC, d/b/a Cratus, provides operational execution, systems, and automation services for growing businesses. Results depend on factors specific to each business including existing systems, team execution, market conditions, and how recommendations are implemented and Cratus does not guarantee specific business outcomes, revenue, growth, or performance results. Case studies and examples referenced on this site reflect individual client experiences and are not a guarantee of similar results for your business. Questions? Email us at [email protected].

©2026.BB Software Solutions LLC. All Rights Reserved.